Calling remains unavailable. We have escalated this as a critical issue with our service provider Twilio.
Nothing is required on your end. Once calling is restored, your lists, sequences, and settings will work as before, and no data has been affected.
We will post another update within 30 minutes, or sooner if service is restored.
Posted Oct 01, 2026 - 16:05 PDT
Investigating
Starting at approximately 2:50 PM PT, calls placed through Salesfinity are failing to connect. Inbound calls are also affected.
We have identified the cause as an issue with our upstream voice provider Twilio.
We are working directly with the provider to restore calling as quickly as possible. We will post the next update within 30 minutes, or sooner if service is restored.
We apologize for the disruption to your team's calling today.