Experiencing Issues with Twilio Voice, APAC and Twilio Voice, Europe

Salesfloor Operational
Integrations API Operational
Voice API Operational
Twilio Voice, North America Operational
Twilio Voice, Latin America Operational
Twilio Voice, APAC Degraded Performance
Twilio Voice, Europe Under Maintenance
Twilio Voice, Middle East & Africa Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Sep 13, 2026

No incidents reported today.

Sep 12, 2026

No incidents reported.

Sep 11, 2026

No incidents reported.

Sep 10, 2026

No incidents reported.

Sep 9, 2026

No incidents reported.

Sep 8, 2026

No incidents reported.

Sep 7, 2026

No incidents reported.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

No incidents reported.

Sep 3, 2026

No incidents reported.

Sep 2, 2026

No incidents reported.

Sep 1, 2026

No incidents reported.

Aug 31, 2026

Resolved - This incident is resolved as of 1:24 PM PT. The Integrations API and Voice API are fully operational.

An issue with one of our cloud infrastructure instances caused elevated API errors. Dialing sessions may have failed to connect and CRM activity may have been delayed in syncing during that window. The issue has been resolved and both services are stable.

Thanks for your patience.

Aug 31, 13:51 PDT
Monitoring - A fix has been deployed and both the Integrations API and Voice API are operating normally. We're monitoring to confirm full recovery before marking this incident resolved.
Aug 31, 13:37 PDT
Identified - We've identified the cause of the elevated error rates affecting the Integrations API and Voice API. Our team is working on a fix now. Next update within 30 minutes.
Aug 31, 13:04 PDT
Update - We're investigating elevated API errors affecting the Integrations API and Voice API. Calls may fail to connect and CRM activity may not sync. Our team is engaged and we'll post the next update within 30 minutes.
Aug 31, 13:04 PDT
Investigating - We're experiencing an elevated level of API errors and are currently looking into the issue.
Aug 31, 13:00 PDT

Aug 30, 2026

No incidents reported.